Sales Support

As a Sales Support professional at Socura, you will play a crucial role in assisting the sales team to achieve their targets and deliver outstanding customer service. This role involves coordinating and supporting the sales process, managing customer inquiries, and ensuring the smooth operation of the sales department.

Duties and responsibilities
Sales cordination
  • Assist the sales team with partner deal registrations
  • Assist the sales team with the preparation of proposals, quotes, and presentations
  • Process sales orders and ensure accurate updates in the CRM system
  • Coordinate with various departments to ensure the timely delivery of products and services
Sales enablement
  • Provide training and support to new sales team members
  • Assist in the development and distribution of sales materials and tools
  • Stay up-to-date with industry trends and best practices to support the sales team effectively
Administrative tasks
  • Manage and update customer databases and sales records with technology licensing and tracking renewal dates
  • Prepare and distribute sales reports and performance metrics
  • Schedule and coordinate internal meetings and call for deal reviews, bid reviews and bid sign-off
  • Organise company off-site away days and social events, including booking of travel, hotel and accommodation
Collaboration
  • Work closely with marketing, finance, and operations teams to ensure alignment and effective communication
  • Participate in sales meetings and contribute to strategy discussions
Skills, qualifications and experience
  • A bachelor's degree in Business, Marketing or a related field (or equivalent experience)
  • Proven experience in a sales support, customer service, or administrative role
  • Proficient in Microsoft Office Suite and CRM software( e.g., HubSpot)
  • Excellent communication and interpersonal skills
  • Strong organisational and multitasking abilities
  • Detail-oriented with a high level of accuracy in work
  • Ability to work independently and as part of a team

Please email [email protected] with a copy of your CV and tell us why you think you're the right fit.