Overcoming Early Challenges

All businesses experience unique challenges in their early days. However, back in September 2019, when Socura was founded, little did we know what was around the corner – something that could have derailed our plans before we had even begun!

Strongly motivated by our vision to deliver the next generation of Managed Detection and Response (MDR), it was an exciting time. But the start of the COVID-19 pandemic had the potential to change everything. It was far from ideal to start a new business. We could not meet up together as a team or with prospective customers.

Fortunately, as difficult as it was to start a business during COVID, the pandemic presented a major opportunity. Businesses were scrambling to better secure their remote workers and cloud services. Meanwhile, almost overnight, it became impossible for Managed Services Providers to operate traditional physical security operations centres.

Being a 100% remote business built on the latest cloud architectures, Socura had no such problems. Where other providers struggled to adapt to changing customer requirements, Socura was set up to address them from the start. Our flexibility meant that we could rapidly deploy our MDR service and start providing proactive threat detection to customers in weeks rather than months.

We quickly realised that organisations loved our open and honest approach. Security teams told us that they were fed up with service providers who failed to live up to their promises and included hidden extras. They wanted a security partner that was transparent and actually delivered. For example, many other providers would fall short on incident response – a vital component of MDR.