What to expect from 
‍our MDR service

Learn how we deliver our service to rapidly detect and respond to the threats targeting you.

Stop attacks early and lighten the load on your team

With Socura Managed Detection and Response, get the three core components needed to strengthen cyber resilience and bring calm to your operations.

Experienced SOC experts

Our specialist team of UK-based security analysts brings the expertise and experience needed to handle any situation.

Best-in-class technology

We provide the controls you need to detect and respond to threats, and make sure you’re getting the best protection from those already in place.

Latest threat intelligence

By aggregating and applying cyber threat intelligence from a wide range of sources , we keep your defences on constant alert.

The steps we take to deliver a world-class managed service

Discover our approach to MDR and the calm confidence it brings to your security.

Laying the foundations

Since visibility is crucial to building confidence, we start by examining your current defences to identify gaps.

We then ask all the right questions to gain a detailed understanding of your environment, enabling us to implement the protection you need.

1. Scoping and deployment

Optimising your controls and processes

Once you’re set up, we stay close. Working as an extension of your team, we constantly monitor how everything is functioning and optimise as necessary.

We integrate your controls with available log sources and use our proprietary Detection Rule Automation Engine (DRAE) to deploy updates swiftly.

2. Configuration and tuning

Hunting and analysing round the clock

When a security control works as it should, it generates an automatic alert. Our SOC analysts first verify how genuine the threat - and where indicated, investigate in detail.

Any verified incidents are handled according to priority, using our expertise to make the call.

3. Alert triage and investigation

Stopping attacks before they can impact you

We aim to shut down genuine threats as early as possible, deploying the response protocol agreed with you in advance.

Via our Incident Management Portal, we’ll immediately notify you of any incidents which require your attention. We’ll also advise on remedial actions and remain by your side throughout.

4. Threat containment and disruption

Building calm and resilience

After an attack has been successfully disrupted and contained, we analyse what happened and how best to minimise the chance of a repeat.

We’ll assess and share key service metrics in monthly reviews, where we discuss ways to strengthen your cyber resilience and, ultimately, your confidence.

5. Reflection and reporting

Benefit from trusted controls and custom-built technology

To deliver security outcomes we use the latest tools, tailored to your specific needs,

SIEM, NDR & EDR

Coverage across the SOC visibility triad

To obtain the visibility we need to identify attacks, our Incident Management Portal integrates the latest threat intelligence and all three components of the SOC visibility triad:

Security Information and Event Management (SIEM)
Network Detection and Response (NDR)
Endpoint Detection and Response (EDR)

The convergence of detection and response across a range of technologies is also often referred to as eXtended Detection and Response (XDR), which is also supported by our service.

SOAR

Automated threat containment and disruption

We use Security Orchestration, Automation, and Response to create and deploy incident response playbooks that are pre-approved by you. This enables us to perform a variety of actions to rapidly contain and neutralise threats, including:

Quarantining malicious files and terminating processes
Suspending accounts and user access
Blocking command and control communications

DRAE

Streamlined detection engineering

To keep your security defences continually optimised, Socura MDR includes our proprietary Detection Rule Automation Engine^*. DRAE streamlines the process of deploying and maintaining SIEM detection rules, enabling us to:

React quickly to changes in the threat landscape
Effiicently deploy rules across all customer environments
Maintain a complete history of changes for auditing and compliance

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Industry recognition

Get more from your current tech, or let us supply what you need

Our SOC experts are experienced in using a wide range of trusted detection and response solutions.

Already have a tech stack? We'll integrate with it seamlessly. Otherwise, we'll happily supply the controls required.

Our partners

Real stories. Real results.

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